Vanessa Mason

Vanessa Mason, Warranty Helpline LeaderVolkswagen Group of AmericaAuburn Hills, MI

Inclusion is a key element of Volkswagen Group of America’s corporate culture. Vanessa Mason is a Warranty Helpline Leader in Auburn Hills for Volkswagen Group of America. She was born with a genetic disease called spinal muscular atrophy, a form of muscular dystrophy which affects the motor neurons of the spinal cord and brain stem. She explains, “This causes muscle weakness throughout the body. This does not affect sensation or intelligence…I am confined to a power wheelchair and am completely unable to stand or walk. Even though I have weakness in my upper extremities, I am able to handle most daily work tasks with minimal assistance…Although, it may be my most identifiable trait, I do not let it define who I am as a person…I believe my disability has given me characteristics and traits that I use in day-to-day business, such as creativity, adaptability and open-mindedness.”


Bringing our company closer to our customers.

Like our vehicles, our company is made stronger by many components working as one. With corporate, subsidiary and dealer locations all across America, our four largest locations are: Read more »