Experience At Home

Summer of 2010 began the start of my career at Volkswagen.  At the time, I could have never anticipated just how much this company would mean to me a year and a half later. Based on my personal experience, Volkswagen of America (and it’s products) will always have a significant presence in my life.

It was an autumn day in late October 1987. The car was a bright red 1986 Audi 4000. It was my first drive, although I wasn’t exactly behind the wheel. I was only a few days old and strapped into a car seat in the back. It’s a shame I cannot recall the experience.

Fast-forward roughly sixteen years…

Once again, another autumn day in late October 2003. The car was a black 1996 Audi A4. This time I was in the driver’s seat with a freshly laminated driver’s license proudly tucked away in my wallet. My second “first drive” was slightly less smooth as I was still mastering the manual transmission, but it was just as monumental.

Growing up, I have always been passionate about cars and fascinated by the automobile industry. As I searched for a position to begin my career, I knew that in order to be satisfied with my job, I would need to work with automobiles. My desire to pursue a career at Volkswagen goes well beyond the performance, excitement, and beauty of the products. Instead, it is the impact that the products play in people’s everyday lives.

Continuing the tradition,


In a way, those of us from Volkswagen Group of America on the west coast are like one big family. We interact with each other (area general managers, sales managers, dealerships and more) on a regular basis. However, sometimes we need some face time with our colleagues on the east coast, at our headquarters in Herndon, Va.  I’m excited to report that recently, I got to make the trip.

I visited headquarters to attend training for operations, sales planning, and financial processes. In addition, I got to learn about exciting product planning updates and more about our company’s emphasis, interest, and focus on customer enthusiasm. My favorite part of the trip was when President Johan de Nysschen took a moment of his time to stop in and introduce himself. I was impressed a member of our company leadership made it a priority to meet those of us in the training group.

All in all, the training left me with a renewed sense of purpose and excitement about the meaningful contribution I am privileged to make right now (and in just under three months in this role!). I’m so thankful that I have supervisors that are willing to take the time and interest in me to provide professional development training. I walked away with a greater understanding of the business and materials to keep my skills as sharp as possible until the next training opportunity comes along.

Now, more than ever, I am passionate.  Not only for our products, but for our people and the customers we serve.

California bound,



Volkswagen returns to America! An exciting new chapter is unfolding for Volkswagen of America as they have fulfilled their commitment to produce a new car on American soil. Volkswagen is currently mid-launch for the all-new 2012 Passat. A commitment of this scale (approximately 1.5 billion dollars) has had a tremendous impact throughout the entire company.

This incredible commitment is exciting and directly impacts the daily operations of Parts Logistics.

Over the past few months, Volkswagen’s network of PDC’s (Parts Distribution Centers) have been working hard preparing to support this vehicle. Each PDC across the Volkswagen network has received parts that will support the new Passat throughout the launch phase. Generally speaking, the first parts received throughout the network will be the first to experience demand as these cars hit the road.

Because many of the parts in the new model are new to the Volkswagen parts network, each PDC team has been busy finding homes for the new material.

One of my recent assignments at the Wisconsin PDC has been to accurately enter each new part into our computer system (length, width, height, etc) and assign the proper movement indicators (used by the computer system to find empty warehouse locations).

The New Passat has also made a notable impact on the design of Volkswagen’s Parts Distribution network. A new RDC is operating out of a portion of the Fort Worth PDC building in order to support this new vehicle in our market and markets across the world where the car will be sold. Since this model will be produced in the United States and sold in many different markets across the world, Volkswagen of America has had to quickly adapt to its’ new role as a part exporter.

I’m very happy to have an active role as we make preparations for the 2012 Passat. It’s certainly an exciting time here at Volkswagen of America!



One of the major differences between Volkswagen Group of America and other companies I’ve worked with in the past is the management style and the approach to work.

The managers I’ve met are pretty consistent across the board. On the style pipeline, they are open to suggestions, consider all ideas and inspire employees to do their best. As far as the work pipeline is concerned, you are generally allowed to independently approach projects with manager oversight. The last thing any employee wants is a work scenario that excludes critical thought. At Volkswagen Group of America you’re presented with projects and opportunities where you’re expected to brainstorm your ideas and implement creativity.

That’s what I signed up for and that’s exactly what my experience has been so far.


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The month of September brought exciting changes for me. After a long process of job shadowing, training, learning the procurement processes, and day-to-day activities, I started managing my own purchasing group. I enjoy having responsibility for a particular group of parts and set tasks similar to the Procurement Analysts for last portion of my time with Procurement, which is until November.

September also brought travel. I spent four days Davisville, Rhode Island to visit one of our five ports in the United States. I spent one day with the employees who work at the port, and had the opportunity to see the operation first hand. From there, I traveled with the Market Delivery Options (MDO) Team, from Davisville to Auburn Hills. The MDO team is responsible for add on part options to cars when they arrive at the port, before they are shipped to dealerships.

A week after I got back from Davisville, I headed to Chattanooga, home of our production factory. I was given the opportunity to act as a tour guide at the Chattanooga facility for the Global Top Management Conference.

Being a part of the Graduate Program has already given me so many neat opportunities, stay tuned for travel updates!



You are a proud owner of a Volkswagen Jetta. Remember the day the odometer rolled over to 6,000 miles and you took your car to the dealership for its first Volkswagen Carefree Maintenance? Your car was in and out within an hour and you were back on the road.

As your car grew older, you always knew you could count on the dealership for repairs (large or small), and be on your way with minimal interference to your day. If the dealership did not have a part they needed, they were able to order the part and have it in the shop by the next day.

As a customer, this is the kind of service you expect and deserve, but how do Volkswagen and Audi dealerships coordinate to get the parts they need to make this type of service possible?

The answer: Parts Logistics

The VWGoA Parts Logistics Organization is made up of 450 personnel in seven locations in the USA. Working together, the entire Parts Logistics business unit is responsible for supplying the North American Volkswagen and Audi dealer network with the best service and quality possible while minimizing costs.

The current VW Parts Logistics operational network is made up of five parts distribution centers (PDCs) and two redistribution centers (RDCs). Operations are supported by a number of corporate teams including: material information, lifecycle management, procurement, dealer support, parts operations support, parts planning and resource, finance, and transportation.

The number one goal of Parts Logistics is stakeholder satisfaction. This means satisfying our dealers, our affiliated supply chain partners, Volkswagen Group Management, and Volkswagen and Audi Brand Strategies.  To achieve this goal, the Parts Logistics organization takes a customer centric approach to continuous cost, physical network, and process optimization.

Exciting things are on the horizon for Volkswagen Group of America Parts Logistics! With the addition of new Passat production in America, Parts Logistics will be expanding and adding the capabilities required to export parts to the global markets where the vehicle will be sold.

I’ll continue to keep you posted,